Privacy & Cookie Policy
Effective Date: June 25, 2026
Last Updated: June 25, 2026
NOVO Health Services, LLC ("NOVO," "we," "our," or "us") respects your privacy. This Privacy & Cookie Policy explains how we collect, use, disclose, and protect information when you visit www.novohealthservices.com, contact us through the website, use links to customer resources, or interact with our online services.
This Policy applies to information collected through this website. It does not replace any separate privacy notice, employment notice, customer agreement, HIPAA notice, or other policy that may apply to specific services, employment applications, customer portals, or contractual relationships.
Information We Collect
We may collect information that you voluntarily submit through our website, including:
- Name
- Company name
- Job title
- Email address
- Phone number
- Mailing address
- City, state, and ZIP code
- Message contents submitted through our contact form
- Employment-related inquiries submitted through linked career resources
We may also collect limited technical information automatically when you visit the website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Referring website
- Date and time of visit
- Cookie and tracking preference information
How We Use Information
We may use collected information to:
- Respond to inquiries
- Provide information about our services
- Communicate with customers, prospective customers, vendors, applicants, or business contacts
- Route inquiries to the appropriate NOVO facility or department
- Improve website functionality and user experience
- Maintain website security
- Analyze website traffic and performance
- Support recruiting and employment-related communications
- Comply with legal, regulatory, and contractual obligations
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, embedded content, and similar technologies. These technologies may help the website function, remember user preferences, measure website traffic, and understand how visitors interact with the site.
Cookies may include:
- Essential cookies: Required for basic website operation and security.
- Analytics cookies: Help us understand website usage and improve performance.
- Functionality cookies: Support enhanced features or preferences.
- Marketing or third-party cookies: May be used by embedded tools or third-party services, if present.
Where required by law, non-essential cookies should not be activated until you provide consent. You may be able to accept, reject, or manage cookie preferences through our cookie consent banner or preference center.
You can also control cookies through your browser settings. Disabling cookies may affect some website features.
Third-Party Services and Links
Our website may link to third-party websites or platforms, including customer login portals, career application systems, social media platforms, and industry partner websites. These third-party sites are governed by their own privacy policies and practices.
NOVO is not responsible for the privacy practices, security, or content of third-party websites.
Employment and Careers
Our careers page may link to a third-party employment platform. If you apply for employment through that platform, the information you submit may be collected and processed by that third-party provider and/or NOVO for recruiting, hiring, compliance, and employment-related purposes.
Applicants should review any privacy notices presented during the application process.
Healthcare and Sensitive Information
NOVO provides healthcare linen, laundry, and reusable surgical solutions services. This website is not intended for submitting medical information, protected health information, patient records, or confidential healthcare treatment information.
Please do not submit protected health information or sensitive personal information through the general website contact form unless specifically instructed through an authorized secure channel.
How We Share Information
We may share information with:
- NOVO employees, departments, or facilities as needed to respond to inquiries
- Service providers that support website hosting, security, analytics, email, forms, or business operations
- Recruiting or employment-related service providers
- Professional advisors, legal counsel, auditors, or insurers
- Government authorities or other parties when required by law
- Successors in connection with a merger, acquisition, restructuring, or business transfer
We do not sell personal information for money. If certain analytics or advertising technologies are considered a "sale" or "sharing" under applicable privacy laws, users may opt out through available cookie preference tools where applicable.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through the website. However, no website, email system, or internet transmission is completely secure. Users should avoid sending sensitive or confidential information through unsecured website forms.
Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law, contract, business operations, dispute resolution, or compliance obligations.
Your Privacy Choices
Depending on where you live, you may have certain privacy rights, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of certain cookie-based tracking
- Withdraw or update cookie consent preferences
- Request information about how personal information is used or disclosed
To submit a privacy request, contact us using the information below.
We may need to verify your identity before processing certain requests.
Children's Privacy
This website is intended for business and employment-related audiences. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Updates to This Policy
We may update this Privacy & Cookie Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy & Cookie Policy or wish to submit a privacy-related request, please contact:
NOVO Health Services, LLC
National Headquarters
5155 Westpark Drive SW
Atlanta, GA 30336
Phone: (470) 355-7494
Email:
Employment Verifications:
Website: www.novohealthservices.com
This policy is provided for general website privacy and cookie notice purposes and should be reviewed by legal counsel for jurisdiction-specific requirements.